• We offer Secure and Insured Shipping World-Wide for all orders with BPost.

  • We ship World-Wide and the shipping costs vary with each country which is added at checkout. 

  • Delivery times are for guidance only and are subject to change due to unforeseen factors such as adverse weather conditions.

  • Our current standard delivery time is 2-7 working days after dispatch.

  • Please contact us for express deliveries @ +32 485419359.

  • We aim to dispatch within 2 working day for all purchases. 

  • We will notify you if there should be a problem with item availability or if there are unforeseen delays in dispatch.

  • If you have an urgent order it is always advisable to discuss your requirement by telephone on: +32 485 41 93 59

  • If your delivery has been delayed beyond 10 working days from dispatch, please contact us and we will assist with tracking the package. Often a delivery attempt has been made but a card has not been left.

  • We cannot refund or replace lost items until 15 working days after the date of dispatch.



Our Policy

  • For your peace of mind, we sell all Couture Kingdom-Benelux products with a 12 month repair or replacement warranty.

  • You are entitled to a replacement or refund for a major failure.

  • You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality.

Contact us for Whole Sale Inquiries

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